ISSN 2167-0439
Research Article
International Journal of Management and Business Studies ISSN 2167-0439 Vol. 7 (10), pp. 001-009, October, 2017. © International Scholars Journals
Full Length Research Paper
Has the National Health Insurance Scheme improved hospital efficiency in Taiwan? Identifying factors that affects its efficiency
Li Chang1* and Yu-Wen Lan2
1Department of Business Administration, Shih Hsin University, No. 111, Mu-cha Rd., Sec. 1, Taipei 116, Taiwan, R. O. C., Taiwan.
2Department of Finance, Lunghwa University, Taoyuan County 33306, Taiwan, R. O. C., Taiwan.
Accepted 10 July, 2017
Abstract
Striking a balance between containing costs and improving the quality of healthcare is an important issue. In this paper, we used Data Envelopment Analysis (DEA) with variable returns- to- scale to evaluate improvements in healthcare efficiency in terms of cost (input) and quality (output) in Taipei hospitals from 1989 to 2001. We also adopted Tobit regression analysis to determine which factors were the major determinants of efficiency during the study period. Our findings showed that efficiency did not improve after the implementation of the National Health Insurance (NHI) Program. The factors that affected efficiency included the proportion of elderly patients, competition, average Length of Stay (LOS), the adoption of new technologies and the number of beds (scale). The increase in the number of elderly covered by the NHI scheme compared to previous schemes, the increase in the average LOS and inefficient usage of beds were the major factors responsible for the decline in hospital efficiency. Our primary suggestions are to enhance efficiency and cost-effectiveness for the provided healthcare, and as such: (1) the government should expand health promotion and disease prevention programs for the elderly; and (2) hospital managers should reduce the average length of stay and force to the efficient usage of beds.
Key words: Hospital efficiency, determinants of efficiency, cost, quality.
Li Chang*, Yu-Wen Lan
Page: 1 - 9
Research Article
International Journal of Management and Business Studies ISSN 2167-0439 Vol. 7 (10), pp. 001-014, October, 2017. © International Scholars Journals
Full Length Research Paper
Family ownership and risk-taking: Exploring nonlinear effects in financial industry
Shu Ling Lin1* and Ming Fung Wu2
1Department of Business Management, National Taipei University of Technology. 3, Zhongxiao E. Rd.,Taipei City 106, Taiwan.
2Robina Finance and Leasing Corporation, Taipei, Taiwan.
Accepted 20 July, 2017
Abstract
This study examined the relevance of the family ownership on risk-taking. Using a sample selected from publicly listed companies among the financial institutions in Taiwan during 1996 to 2007, this study found that the family ownership had a significant negative effect on risk-taking in the financial industry. Moreover, these influences were non- linear by the range of family ownership. In contrast, when securities and the insurance industry were the major family-controlled shareholders, the increase of its shareholding percentage was unexpected to positively affect risk- taking. These results were consistent with the “convergence-of-interest hypothesis” and were robust for several proxies of risk-taking in Taiwan’s financial industry, providing insights as to the effectiveness of regulatory discipline and capital market discipline of family businesses, and facilitating better legislative monitoring of financial activities in risk-taking.
Key words: Family ownership, financial industry, risk-taking, family-controlled.
Ming Fung Wu, Shu Ling Lin*
Page: 1 - 14
Research Article
International Journal of Management and Business Studies ISSN 2167-0439 Vol. 7 (9), pp. 001-008, September, 2017. © International Scholars Journals
Full Length Research Paper
Tour guides’ emotional intelligence in relation to demographic characteristics
Jennifer C. H. Min
Department of International Business Ming Chuan University, Taipei City, 11103, Taiwan. E-mail: [email protected]. Tel: 886-2-28824564. Fax: 886-2-28809751.
Accepted 09 July, 2017
Abstract
Emotional Intelligence (EI) is being recognized as a significant factor in academic work and general life experiences. Due to the fact that tour guides act as intermediaries between tourists and an unfamiliar environment, they play a significant role in the success or failure of a tour experience. The aim of this paper is therefore to explore the relationships of demographic variables, including social demographics (e.g. gender, age, education, and marital status) and work variables (e.g. primary languages used and work experience) with tour guides’ EI. The sample consisted of 380 tour guides. The results indicated that there were differences between the individuals’ EI in relation to the variables of gender and length of service. Implications and recommendations of the results are given, and future research possibilities discussed.
Key words: Tour guide, Emotional Intelligence (EI), tourism, emotional skills.
Jennifer C. H. Min
Page: 1 - 8
Research Article
International Journal of Management and Business Studies ISSN 2167-0439 Vol. 7 (9), pp. 001-005, September, 2017. © International Scholars Journals
Full Length Research Paper
The use of intuition across cultures
Isola Oluwabusuyi
School of Business and Accounting, Brown Mackie College, Argosy University, Atlanta, Georgia, USA. E-mail: [email protected].
Accepted 06 August, 2017
Abstract
The purpose of this study was to examine and compare the factors that influence intuition as a decision-making tool for leaders/managers in Hong Kong and the United States. This study examined the relationships among gender, management level, extent of management experience, country of operation, and the reported use of intuition in decision making. Existing empirical research in this field is sparse. In this research, attempt was made to contribute to empirical research on the viability and reported use of intuition as a decision-making skill of leaders. Agor’s Intuitive Measurement Survey (AIM) survey was adapted (with permission from copyright owner) from Weston Agor’s study to measure the relationship between a manager’s reported use of intuition in decision making and the manager’s management level, his level of management experience, the manager’s gender, and the manager’s country of operation. Each participant was electronically sent a link that led to a web page containing the survey questions. Once the respondent clicks submit, the questionnaire was mailed directly to the researcher. The research shows significant relationship between research variables. Administrative managers in Hong Kong’s reported use of intuition in decision making was significantly lower than US managers reported use of intuition in decision making. The paper concludes by examining the implications of these significant findings to global business management and management education.
Key words: Decision making, intuition, global management, culture.
Isola Oluwabusuyi
Page: 1 - 5
Research Article
International Journal of Management and Business Studies ISSN 2167-0439 Vol. 7 (8), pp. 001-008, August, 2017. © International Scholars Journals
Full Length Research Paper
The multi-attribute group decision making method based on the interval grey linguistic variables
Fang Jin and Peide Liu*
Information Management School, Shandong Economic University, Jinan 250014, China.
Accepted 10 April, 2017
Abstract
The extended TOPSIS method is proposed to solve multi-attribute group decision-making problems which the attribute values take the form of interval grey linguistic variables and attribute weight is unknown. To begin with, the relative concepts of interval grey linguistic variables are defined; the operation rules, the properties, and the distance between the two interval grey linguistic variables are established. Then the evaluation information of each expert is aggregated into the group information by the arithmetic weighted average method, and the mathematical model is constructed to solve the attribute weight based on the rules of the maximum deviation. Furthermore, the ranking order of alternatives is determined by TOPSIS method. Finally, the practical example is given to show the decision-making steps and the effectiveness of this method.
Key words: Grey fuzzy number, interval grey linguistic variables, TOPSIS, multi-attribute group decision making.
Fang Jin, Peide Liu*
Page: 1 - 8
Research Article
International Journal of Management and Business Studies ISSN 2167-0439 Vol. 7 (8), pp. 001-006, August, 2017. © International Scholars Journals
Full Length Research Paper
The constraints SMMES experience whilst attempting to recover skills levies from the W&RSETA in South Africa
A. Allison Hess and A.A. Braam Rust*
Cape Peninsula, University of Technology, Western Cape Province, South Africa.
Accepted 25 April, 2017
Abstract
This paper adds to the current database factors that impacts Small, Medium and Micro-sized Enterprises (SMMEs) in South Africa, by exploring the specific barriers or constraints that the SMME may experience whilst attempting to recover their skills levies from the Wholesale and Retail Sector Education and Training Authority (W&RSETA). In 2007 it is estimated that 4,005 of the 8,269 levy paying SMMEs put the levy grant system to use. As a result, the W&RSETA may fail to meet National Skills Development Strategy phase two (NSDS II) targets developed within the scope of the Skills Development Act (SDA) of 1999 (South Africa, Department of Labour, 2007). This perspective is addressed by providing a background to skills levy paying SMMEs within the W&RSETA, as well as a discussion of the internal and external factors that may pose as a barrier to the SMME whilst attempting to recover its skills levies from the W&RSETA. Furthermore, an overview of the research design and methodology as well as an analysis of the findings and corresponding recommendations is included.
Key words: Small, medium and micro-sized enterprises, wholesale and retail sector education and training authority, skills development.
A. Allison Hess, A.A. Braam Rust*
Page: 1 - 6