International Journal of Management and Business Studies

ISSN 2167-0439

Table of Contents 2018

Research Article

International Journal of Management and Business Studies ISSN 2167-0439 Vol. 8 (10), pp. 001-010, October, 2018. © International Scholars Journals

Full Length Research Paper

Perceived risk of information security and privacy in online shopping: A study of environmentally sustainable products

Yao Chuan Tsai and Jong Chao Yeh*

Department of Business Administration and Institute of International Business, National Cheng Kung University, 1 University Rd., Tainan City 70101, Taiwan.

Accepted 23 May, 2018

Abstract

Consumers’ information security and privacy for online shopping is a fundamental concern of decision-making for purchase. In this study, the technology acceptance model was used as a framework to explore website characteristics related to perceived risk of information security and purchase intention. A survey was conducted with a sample size of 387 online shoppers, methodology was done using LISREL 8.54 and SPSS 12.0 to perform factor analysis in order to obtain the factors of the construct and to measure their validity and reliability, the study revealed that website characteristics positively influence perceived risk of information security and privacy and further, have an impact on purchase intention. This study showed that perceived risk of information security and privacy on a website is strongly related to purchase intention. Website management must therefore be strengthened- first, by upgrading the network security of e-commerce technology, and second, by developing e-commerce security management systems. Moreover, a website platform should be constructed to improve awareness of consumer information security and to ensure a secure environment for online shopping. Finally, it is important to strengthen integrity management in order to enable consumers to securely buy goods online.

Key words: TAM, perceived risk of information security and privacy, purchase intention, environmentally sustainable products.

Jong Chao Yeh*, Yao Chuan Tsai

Page: 1 - 10

Research Article

International Journal of Management and Business Studies ISSN 2167-0439 Vol. 8 (10), pp. 001-008, October, 2018. © International Scholars Journals

Full Length Research Paper

Internationalization and firm performance: Exploring the moderating effects of regional diversification

Wei-Hwa Pan1, Wei-Chun Tsai2* and Tsung-Yen Kuo1

1Department of Management, National Yunlin University of Science and Technology, Taiwan.

2Department of Information Management, WuFeng University, Taiwan.

Accepted 16 April, 2018

Abstract

Previous studies provided mixed results on the impact of internationalization on firm performance. We argue that internationalization can be classified into two geographic dimensions: Country and regional diversification. This paper examines the configuration effect of country and regional diversification on firm performance. Using longitudinal data containing firm-level operation information during 2002-2005, the empirical investigation indicates that an inverted U-shaped relationship exists between regional diversification and performance. The study also finds that regional diversification has a moderating effect on the relationship between country diversification and firm performance. The results indicate that geographic configurations affect performance. For a lower level of regional diversification, a lower level of country diversification results in enhanced performance.

Key words: Internationalization, geographic configuration, country diversification, regional diversification.

Wei-Hwa Pan, Wei-Chun Tsai* and Tsung-Yen Kuo

Page: 1 - 8

Research Article

International Journal of Management and Business Studies ISSN 2167-0439 Vol. 8 (9), pp. 001-007, September, 2018. © International Scholars Journals

Full Length Research Paper

Multiple-level principal-agent model under adverse selection

Pu-yan Nie

Institute of Industrial Economics, Jinan University, Guangzhou 510632, P. R. China. E-mail: [email protected]. Tel: 86-20-85221069.

Accepted 18 Ma, 2018

Abstrat

Almost all principal-agent models focus on single level situation, while there exist numerous cases of principal-agent relation with multiple levels in practice. This paper develops principal-agent models with multiple levels based on subcontract phenomena. The corresponding properties about principal-agent models with multiple levels under adverse selection are explored. There exists twist of the quantity in subcontract. We also find that the efficiency of principal-agent with multiple levels is lower than that with single level.

Key words: Principal-agent model, multiple levels, incentive mechanisms, industrial organization, game theory.

Pu-yan Nie

Page: 1 - 7

Research Article

International Journal of Management and Business Studies ISSN 2167-0439 Vol. 8 (9), pp. 001-007, September, 2018. © International Scholars Journals

Full Length Research Paper

Relationship between corporate image and customer loyalty in mobile communications service markets

Young-Ei Kim1 and Jung-Wan Lee2*

1Department of Business and Management, Seoul Digital University 560 Dowha-dong Mapo-ku, Seoul, the Republic of Korea (121-040), Republic of Korea.

2Department of Administrative Sciences, Boston University, 808 Commonwealth Avenue, Boston, MA 02215 USA.

Accepted 28 April, 2018

Abstract

This study examines the relationships among corporate image, brand awareness, service price, service quality, customer support services, and customer loyalty, and investigates the key drivers that establish and maintain customer loyalty to mobile telecommunications service providers. Four hundred and sixty-nine samples, which were collected from participants in a web-based survey in Korea, were analyzed using multiple regression analysis techniques. The results of the study show that corporate image, brand awareness, service price, and service quality are strong antecedents for establishing customer loyalty in mobile communications service markets. In addition, the empirical findings show that corporate image plays the most important role in establishing and maintaining customer loyalty in the markets. Based on the findings of the study, we discuss possible strategies for marketing success in high-tech service markets.

Key words: Customer loyalty, marketing strategy, corporate image, service price, service quality, brand awareness.

Young-Ei Kim, Jung-Wan Lee*

Page: 1 - 7

Research Article

International Journal of Management and Business Studies ISSN 2167-0439 Vol. 8 (8), pp. 001-018, August, 2018. © International Scholars Journals

Full Length Research Paper

Role of Islamic leadership in value based corporate management: The case of Pakistan

Abdus Sattar Abbasi1*, Kashif ur Rehman2 and Ommar Hayat Abbasi3

1Department of Management Sciences, National University of Modern Languages, Islamabad Pakistan.

2Iqra University, Islamabad, Pakistan.

3Quaid-e-Azam University, Islamabad, Pakistan.

Accepted 19 March, 2018

Abstract

Value crisis in corporate world around the globe significantly increased the need to find new management paradigm to deal with existing ethical dilemma. This study investigates inherent flaws of the contemporary corporate management in general and Value Based Management (VBM) in particular. This study identifies that weaknesses of current corporate management stem from two main factors first lack of values and ethics and loss of leadership integrity. This study investigates correlations among independent and dependent variables by observing an existing conditions or state of affairs in non-contrived settings. These correlations are explained through hypotheses testing. A questionnaire containing 50 items was developed and validated. Study was carried out by taking a sample of 302 managers from manufacturing and service sectors of Pakistan. Data was processed and analyzed in SPSS. Results of the study indicate that there is significant and positive relationship among values and ethics, managerial performance and organizational value. Findings suggest that management by example is a better management paradigm to curb many ethical ailments of modern enterprise. This study developed ‘Islamic VBM Score’ to assess VBM practices in an organization from Islamic perspective. Furthermore, results suggest that Islamic work ethics take the organization towards ‘total value based management’ through ensuring value for shareholders, employees, customers and society at large.

Key words: Leadership, values and ethics, management by example, value based management.

Kashif ur Rehman and Ommar Hayat Abbasi, Abdus Sattar Abbasi*

Page: 1 - 18

Research Article

International Journal of Management and Business Studies ISSN 2167-0439 Vol. 8 (8), pp. 001-025, August, 2018. © International Scholars Journals

Full Length Research Paper

Efficiency, productivity change and corporate value during the period of financial crisis: Evidence from Asia banks

Shu Ling Lin

Department of Business Management, National Taipei University of Technology, Taipei 10608, Taiwan, Republic of China. E-mail: [email protected]. Tel: +886-2-2771-2171 ext. 3426. Fax: +886-2-2776-3964.

Accepted 17 April, 2018

Abstract

This study explored efficiency in the banking industry and applies non -parametric frontier analysis (DEA) to measure the relative efficiency of the banking industry in nine Eastern-Asia countries from 1993 to 2002. Malmquist decomposition was carried out to distinguish efficiency changes from technical changes. The empirical results showed that after the Asian financial crisis (1998 to 2002), technical efficiency was decreasing in Indonesia, Thailand and Malaysia. Furthermore, after the Asian financial crisis the “scale efficiency change ( DSEit,t +1 )” and “residual index of scale change under VRS ( DSit,t +1 ) were important factors affecting the corporate value of banks in Eastern-Asia countries. These findings offer implications for investors in decision-making and considerable policy relevance. From the regulatory and supervisory perspective, the policy direction will be directed towards enhancing the resilience and efficiency of the financial institutions with the aim of intensifying the stability of the financial system.

Key words: Technical efficiency, productivity, Malmquist index, Data Envelopment Analysis (DEA), corporate value.

Shu Ling Lin

Full Length Research Paper

 

Efficiency, productivity change and corporate value during the period of financial crisis: Evidence from Asia banks 

 

Shu Ling Lin

 

Department of Business Management, National Taipei University of Technology, Taipei 10608, Taiwan, Republic of China.

 

E-mail: [email protected]. Tel: +886-2-2771-2171 ext. 3426. Fax: +886-2-2776-3964.

 

Accepted 17 April, 2018

 

This study explored efficiency in the banking industry and applies non -parametric frontier analysis (DEA) to measure the relative efficiency of the banking industry in nine Eastern-Asia countries from 1993 to 2002. Malmquist decomposition was carried out to distinguish efficiency changes from technical changes. The empirical results showed that after the Asian financial crisis (1998 to 2002), technical efficiency was decreasing in Indonesia, Thailand and Malaysia. Furthermore, after the Asian

financial crisis the “scale efficiency change ( DSEit,t +1 )” and “residual index of scale change under VRS

( DSit,t +1 ) were important factors affecting the corporate value of banks in Eastern-Asia countries. These

 

findings offer implications for investors in decision-making and considerable policy relevance. From the regulatory and supervisory perspective, the policy direction will be directed towards enhancing the resilience and efficiency of the financial institutions with the aim of intensifying the stability of the financial system.

 

Key words: Technical efficiency, productivity, Malmquist index, Data Envelopment Analysis (DEA), corporate value.

Shu Ling Lin

Page: 1 - 25