ISSN 2167-0439
International Journal of Management and Business Studies ISSN 2167-0439 Vol. 8 (12), pp. 001-010, December, 2018. © International Scholars Journals
Full Length Research Paper
Internet self-efficacy, computer self-efficacy and cultural factors on knowledge sharing behavior
Pei-Lee Teh1*, Chin-Wei Chong1, Chen-Chen Yong2 and Siew-Yong Yew3
1Faculty of Management, Multimedia University, Persiaran Multimedia, 63100 Cyberjaya, Selangor Darul Ehsan, Malaysia.
2Institute of China Studies, University of Malaya, 50603 Kuala Lumpur, Malaysia.
3Faculty of Economics and Administration, University of Malaya, 50603 Kuala Lumpur, Malaysia.
Accepted 25 August, 2018
Abstract
Knowledge sharing has been the focus of research within organizations, yet very few studies have been conducted on the influence of knowledge sharing self-efficacy and cultural factors on individuals’ knowledge sharing behavior. Given the unique social and cultural aspects of the Chinese community, this study aimed to examine the relationship between the internet self-efficacy, computer self-efficacy, cultural factors and knowledge sharing behavior among the Chinese. Data were collected from 135 Chinese students studying in Malaysian universities. This study included three variables relating to knowledge sharing self-efficacy (i.e., internet self- efficacy, beginning-level computer self-efficacy, and advanced-level computer self-efficacy) and three variables relating to cultural factors (that is, face-saving, face-gaining and guanxi). Results from the multiple regression analysis showed that advanced-level computer self-efficacy, face-gaining and guanxi were found to have significant and positive relationships with knowledge sharing behavior. Face-saving was reported to have a significant and negative relationship with knowledge sharing behavior. This research and its findings had resulted in both theoretical contribution and practical implications.
Key words: Knowledge sharing, self-efficacy, cultural factors.