ISSN 2736-1721
Global Journal of Business Management ISSN 6731-4538 Vol. 4 (11), pp. 001-007, November, 2010. © International Scholars Journals
Full Length Research Paper
An investigation of conflict resolution in educational organizations
Saduman Kapusuzoglu
Abant Izzet Baysal University, Department of Educational Sciences, 14280 Golkoy - Bolu / Turkey. E-mail: [email protected] Tel: 00 90 374 254 10 00 ext:1651. Fax: 00 90 374 253 46 41.
Accepted 18 July, 2010
Abstract
The purpose of this study is to examine the impact of Conflict Resolution Education (Peer Mediation) in schools on the behaviours of students. The study utilized semi-experimental design. The sample of this study consists of 203 eight grade secondary school students in one Primary Education School in Bolu province in Turkey. Voluntary students were chosen according to sociometric technique and given 30 hours peer mediation education. Two kinds of evaluation questionnaires developed by Taylı (2006) were utilized. The findings of the survey showed that peer mediation provider students found the process and effects of the process highly satisfying whereas the peer mediation receiver group found the process moderately satisfying experience in all assessed dimensions.
Key words: Organizational conflict, conflict resolution, conflict management, school.