ISSN 2329-9797
International Journal of Agricultural Economics and Extension ISSN: 2329-9797 Vol. 1 (8), pp. 061-067, June, 2013. © International Scholars Journals
Full Length Research Paper
A study on customer satisfaction on food delivery mechanism of universal PDS in Tamil Nadu (India)
Mahendran A
Assistant Professor in Economics, TKM-Institute of Management, Kerala University, Kollam, Kerala, India.
Email: [email protected].
Accepted 18 June, 2013
Abstract
Targeted Public Distribution System (TPDS) in India was launched in the year 1997, with the goal of transparent and accountable distribution of food to the poor. It is based on below poverty line and above poverty line families. But India is facing a lot of problems with poverty and hunger in all states. Children are the future pillars of the nation. But they are the vulnerable population and they are prone to develop a lot of health problems due to poverty. According to NSSO, the TPDS is not reachable to poor people due to administrative weakness. But the Government of Tamil Nadu state introduced a strong administration on quality products distribution with affordable prices in fair price shops. It is based on the policy of ‘food for all and poor friendly’ and their concentration on health sectors, to eradicate malnutrition, anaemia and the problems of pregnant women, low income and food insufficiency. The present study finds Universal PDS reaching the poor and beneficial to all families. In this study multi-stage random sampling was used to select different districts. The results showed that more than 60 percent of poor families in India are satisfied and effective delivery mechanism of universal PDS was followed in all the states.
Key words: Universal, PDS, factor analysis, poor, truthful, attractive, effective, services, Tamil Nadu, India.