ISSN 2736-1721
Global Journal of Business Management ISSN 2736-1721 Vol. 14 (2), pp. 001-014, February, 2020. © International Scholars Journals
Full Length Research Paper
Information sharing, information quality and usage of information technology (IT) tools in Malaysian organizations
Roaimah Omar1, Ramayah T.2*, May-Chuin Lo3, Tan Yen Sang4 and Rusinah Siron5
1Faculty of Business Management, Universiti Teknologi MARA (UiTM) Kampus Bandaraya Melaka (KBM), Melaka, Malaysia.
2Technology Management Lab, School of Management, Universiti Sains Malaysia, Penang, Malaysia.
3Faculty of Economics and Business, Universiti Malaysia Sarawak 94300 Kota Samarahan.
4School of Management, Universiti Sains Malaysia, Penang, Malaysia.
5Department of Accounting and Finance, Universiti Tenaga Nasional, UNITEN Sultan Haji Ahmad Shah Campus: 26700 Bandar Muadzam Shah, Pahang, Malaysia.
Accepted 13 October, 2019
Abstract
This study examines the level of information sharing, information quality and usage of information technology (IT) tools among manufacturing companies located in the Northern region of Malaysia. A total of 250 questionnaires directed to the operations and procurement/purchasing managers were distributed through electronic mail. The results indicate that manufacturing firms recognized the impeortance of information sharing, information quality and IT tools usage in the context of supply chain management. The usage of IT tools is between moderate to high. Overall, the results provide insights into the types of information shared between manufacturers and suppliers, the aspects of information quality emphasized as well as the IT tools utilized by the manufacturing firms.
Key words: Information sharing, information quality, information technology, Malaysian organizations.