ISSN 2736-1721
Global Journal of Business Management ISSN 6731-4538 Vol. 5 (9), pp. 001-006, September, 2011. © International Scholars Journals
Full Length Research Paper
The moderating role of leader-member exchange in the relationship between psychological contract violation and organizational citizenship behavior
Alev Katrinli*, Gulem Atabay, Gonca Gunay and Burcu Guneri Cangarli
Department of Business Administration, Izmir University of Economics, Izmir, Turkey.
Accepted 16 July, 2011
Abstract
This paper aims to explore the moderating role of Leader-Member Exchange (LMX) quality in the relationship between Psychological Contract Violation (PCV) and Organizational Citizenship Behavior (OCB). Data were gathered from a sample of 148 registered nurses working in a private general hospital. Results show that the negative relationship between PCV and OCB is stronger for nurses who have high LMX quality. Therefore, the study implies that the interaction of the behavior of all organizational agents and supervisors relates to OCB.
Key words: Organizational citizenship behavior, psychological contract violation, leader-member exchange quality.