ISSN 2756-3634
International Journal of Accounting, Auditing and Taxation ISSN: 2756-3634 Vol. 5 (4), pp. 001-009, April, 2018. © International Scholars Journals
Full Length Research Paper
Applying six sigma to promote self-management ability in health clubs
C. W. Yeh1, C. S. Shyu2, C. H. Hsu3 and K. M. Cheng4*
1Department of Dance, National Taiwan College of Physical Education, Taiwan.
2Department of Tourism Industry Management, Taiwan Shouful University, Taiwan.
3Department of Leisure Industry Management, National Chin-Yi University of Technology, Taiwan.
4Department of Sport Management, National Taiwan College of Physical Education, Taiwan.
Accepted 26 March, 2018
Abstract
The purpose of this study is to contribute to a better understanding of self-management ability in health clubs. A DMAIC (Define, Measure, Analyze, Improve, Control) model of six sigma was introduced to define issues faced by employees when they conduct self-management and to construct an evaluation system for important factors of self-management and to analyze the reasons for poor self-management. In the end, measures for improvement are suggested and a monitoring procedure is used to modify errors. The result shows self-management ability of employees in health clubs are improved through the use of DMAIC model of six sigma.
Key words: Self-management, DMAIC model, six sigma, health clubs.